Wholesale HVAC for contractors & businesses 3191 SW 14th Place, Bay 6, Boynton Beach, FL
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Shipping, Delivery & Pickup Policy

Effective November 6, 2026

Counter pickup (will call)

Orders placed by phone, email or online can be picked up at our counter at 3191 SW 14th Place, Bay 6, Boynton Beach, FL 33426 during business hours. We will let you know when your order is ready. Please bring your order number. Orders not picked up within 7 days may be returned to stock.

Local delivery

We offer job-site and shop delivery within Palm Beach County. Delivery days, cut-off times and charges depend on location and order size; ask the counter for details. Someone must be available to receive and sign for the delivery. If no one is available, the driver may leave the order at the address at the customer's risk or return it to the branch, and a redelivery charge may apply.

Shipping by carrier

  • Parts and small items ship by parcel carrier. Equipment and large orders ship by LTL freight.
  • Shipping charges, freight, liftgate, residential-delivery and other accessorial charges are added to your invoice unless otherwise quoted.
  • In-stock orders placed before our daily cut-off normally ship the same or next business day. Delivery times are estimates and are not guaranteed.
  • We ship within the continental United States. Ask us about other destinations.

Hazardous materials

Refrigerants, aerosols, flammable chemicals and some batteries are regulated as hazardous materials. They ship by ground only, may carry hazmat fees and cannot ship to some addresses. Refrigerant purchases also require certification (see our Refrigerant Sales Policy).

Inspect your delivery

Inspect every shipment before signing. Count the pieces and check for damage, especially on equipment. If anything is damaged or missing:

  • Write "DAMAGED" or "SHORT" and a short description on the carrier's delivery receipt before signing. Take photos.
  • Call us at 855-999-3828 within 2 business days.
  • Keep the product and all packaging until the claim is settled.

If the delivery receipt is signed without noting damage, the carrier may deny the claim and we cannot accept a return of the damaged item. Concealed damage must be reported within 2 business days of delivery.

Title and risk of loss

Title and risk of loss pass to you when the order is picked up, delivered by our truck, or handed to the carrier. We will help you file freight claims for shipments we arranged.