Privacy Policy
Effective November 6, 2026
This Privacy Policy explains how T&M Supplies Inc collects, uses and protects personal information when you visit our website, open an account, or buy from us online, by phone or at our counter.
Information we collect
- Contact and account information: name, company name, job title, address, phone number, email address, contractor license number and EPA certification details.
- Order information: products purchased, quotes, job addresses, delivery details and order history.
- Credit application information: business and bank references, tax ID, resale certificates and, if you provide a personal guarantee, information needed to review personal credit.
- Payment information: card payments are processed by our payment processor. We do not store full card numbers on our systems.
- Website information: IP address, browser and device type, pages viewed and similar data collected through cookies and analytics tools.
- Communications: messages, calls, warranty claims and other information you send us.
How we use it
- To process orders, deliveries, returns and warranty claims.
- To open and manage accounts, review credit applications and collect payment.
- To comply with legal requirements, including EPA refrigerant sales records and Florida sales tax rules.
- To answer questions, provide quotes and send order updates.
- To send product news and promotions if you choose to receive them. You can unsubscribe at any time.
- To protect against fraud and to improve our website and service.
How we share it
We do not sell your personal information. We share it only as needed with:
- Service providers that help us run the business, such as payment processors, carriers, delivery partners, accounting, email and website hosting providers.
- Manufacturers, to process warranty claims and product registrations.
- Credit reporting agencies and references, when you apply for credit.
- Government agencies, courts or others when required by law, or to protect our rights and collect amounts owed.
- A buyer or successor if our business is sold or reorganized.
Cookies
Our website uses cookies and similar technologies to keep the site working (for example, your cart), remember your preferences and understand how the site is used. You can block or delete cookies in your browser settings, but some features may not work.
Text messages
If you sign up for text messages, we use your number only to send the messages you asked for, such as order-ready alerts. Message and data rates may apply. Reply STOP to opt out at any time. We do not share mobile numbers or text opt-in consent with third parties for their marketing.
Security and retention
We use reasonable administrative, technical and physical safeguards to protect personal information. No system is completely secure. We keep information as long as needed for the purposes above and as required by law, including tax, accounting and EPA recordkeeping rules.
Your choices
You may ask to see, correct or update the personal information in your account, or ask us to delete information we are not required to keep. Contact us using the details below.
Children
Our website and services are for businesses and adults. We do not knowingly collect personal information from children under 13.
Links to other sites
Our website links to manufacturer and other websites. We are not responsible for their privacy practices.
Changes and contact
We may update this policy and will post the new version here with a new effective date. Questions? Contact T&M Supplies Inc, 3191 SW 14th Place, Bay 6, Boynton Beach, FL 33426, phone 855-999-3828, email info@tmsuppliesinc.com.